How to Interview a New Fintech SEO Agency: Tips and Best Practices

Originally posted on November 29, 2023 @ 11:43 pm

The process of selecting a new fintech SEO agency for an interview can seem overwhelming, especially for those not well-versed in the sector. Given the vast number of agencies available, pinpointing where to begin and the key aspects to consider can be challenging. Nonetheless, adhering to a handful of straightforward guidelines can help you secure an agency that aligns perfectly with your company’s objectives and needs.

First, it’s important to understand what fintech SEO is and how it differs from traditional SEO. Fintech SEO requires a deep understanding of the financial industry, as well as the regulatory environment in which fintech companies operate. A good fintech SEO agency should be able to help you navigate these complexities and create a strategy that is tailored to your business.

Once you have a basic understanding of fintech SEO, it’s time to start evaluating potential agencies. This involves analyzing their expertise and reputation, as well as their SEO and content strategy. It’s also important to identify your target audience, as well as your competitors, in order to create a strategy that is both effective and competitive. By taking these steps, you can ensure that you choose an agency that is capable of delivering the results you need.

Key Takeaways

Understanding Fintech SEO

Fintech SEO is a critical aspect of digital marketing for financial technology companies. It focuses on optimizing a fintech company’s website to rank higher in search engine results pages (SERPs) for relevant keywords and phrases. In this section, we will discuss the importance of EAT (Expertise, Authority, and Trustworthiness) in Fintech SEO and how to conduct keyword research for the fintech industry.

The Importance of EAT in Fintech SEO

EAT is a critical factor in Fintech SEO. Google evaluates the expertise, authority, and trustworthiness of websites when ranking them in search results. Fintech companies that demonstrate EAT are more likely to rank higher in search results pages.

To improve EAT, fintech companies should ensure that their website content is written by experts in the field. They should also include authoritative sources and links to relevant external sites. Additionally, fintech companies should ensure that their website is secure and that they have a clear privacy policy.

Fintech Industry Keywords

Keyword research is a critical aspect of Fintech SEO. It involves identifying the most relevant and high-traffic keywords for the fintech industry. Fintech companies should use these keywords to optimize their website content and improve their search engine rankings.

To conduct keyword research for the fintech industry, fintech companies should use keyword research tools such as Google Keyword Planner, Ahrefs, and SEMrush. These tools help fintech companies identify the most relevant and high-traffic keywords for the fintech industry.

Fintech companies should also consider the intent behind each keyword. For example, a keyword such as “credit score” may have different intent, such as “check my credit score” or “improve my credit score.” Understanding the intent behind each keyword can help fintech companies optimize their website content to better meet the needs of their target audience.

To summarize, Fintech SEO is critical for fintech companies looking to improve their online presence and attract new customers. Understanding EAT and conducting keyword research are essential aspects of Fintech SEO that can help fintech companies improve their search engine rankings and attract more organic traffic to their website.

Evaluating Agency Expertise and Reputation

When evaluating a new fintech SEO agency, it is important to assess their expertise and reputation. This will help ensure that you are working with a trustworthy partner who can deliver results. Here are a few things to keep in mind when evaluating agency expertise and reputation:

Assessing Past Fintech Projects

One of the best ways to assess an agency’s expertise is by looking at their past projects. A reputable fintech SEO agency should be able to provide case studies or examples of their work with other fintech companies. By reviewing these examples, you can get a sense of the agency’s approach to SEO and whether they have experience working with companies similar to yours. Here are some specific questions to ask when looking for a new agency:

  • Can you share examples of fintech companies you’ve worked with in the past?
  • Did the agency help their clients achieve their SEO goals?
  • Did you improve your clients’ search engine rankings, increase website traffic, or generate more leads?
  • How did your strategies contribute to measurable outcomes for fintech clients?

It is also important to look at the results of these past projects. By looking at the results of past projects, you can get a sense of the agency’s ability to deliver results.

Checking References and Trustworthiness

Another important factor to consider when evaluating a fintech SEO agency is their trustworthiness. You want to work with an agency that you can trust to deliver results and provide excellent service. Here are a few different ways to assess the trustworthiness of an agency:

  • Ask the agency to provide references from past clients. Contact these references and ask about their experience working with the agency.
  • Look at their online reputation. Check online review sites like Yelp and Google to see what past clients have said about the agency. Look for positive, or negative, patterns in the reviews.
  • Request information on their reporting practices. Trustworthy agencies provide transparent and detailed reports on campaign performance, including key metrics and outcomes.
  • Inquire about their client retention rate. A high client retention rate can be an indicator of client satisfaction and the agency’s ability to build long-term, trusting relationships.

By assessing an agency’s expertise and reputation, you can make an informed decision about whether to work with them. Keep in mind that while past performance is not a guarantee of future results, it can be a good indicator of an agency’s ability to deliver results.

Analyzing SEO and Content Strategy

When interviewing a new fintech SEO agency, it is important to analyze their SEO and content strategy. This will help you determine whether they have the skills and knowledge necessary to help your company improve its online presence.

Content Marketing for Fintech

One of the first things to look for in a fintech SEO agency is their content marketing strategy. Good quality content is a key component of any successful SEO strategy. The agency should be able to provide you with examples of their previous work, including blog posts, articles, and other content that they have created for their clients.

In addition to creating good quality content, the agency should also be able to help you optimize your existing content. This involves analyzing your website to identify areas where content can be improved, and then making the necessary changes to ensure that your content is optimized for search engines.

Technical SEO Considerations

Another important area to consider when analyzing a fintech SEO agency is their technical SEO expertise. Technical SEO involves optimizing your website for search engines by making changes to the underlying code and structure of your site.

The agency should be able to provide you with examples of their previous work in this area, including optimizing website speed, improving site architecture, and implementing structured data markup. They should also be able to provide you with a detailed technical SEO audit of your website, highlighting any areas that need improvement.

When interviewing a new fintech SEO agency, it is important to analyze their SEO and content strategy. This will help you determine whether they have the skills and knowledge necessary to help your company improve its online presence. Look for an agency with a strong content marketing strategy and technical SEO expertise to ensure that you get the best possible results.

Questions to Ask:

  • How do you develop a content strategy for fintech clients?
  • How do you incorporate multimedia content, such as videos, infographics, or podcasts, into fintech content marketing?
  • What channels and platforms do you use for distributing fintech content?
  • What technical SEO practices do you implement to optimize fintech websites?
  • How do you address common technical issues, such as site speed and mobile optimization?

Identifying the Target Audience

When looking for a new fintech SEO agency, it’s important to identify the target audience for your company. This will help the agency to create a tailored marketing strategy that resonates with your audience and drives engagement. Two key considerations when identifying your target audience are whether your company is B2B or B2C and the user experience and engagement of your product or service.

B2B vs B2C Fintech Marketing

If your fintech company operates in the B2B space, your target audience will likely be other businesses or professionals. In this case, the marketing strategy should focus on the unique pain points and needs of this audience, such as cost savings, efficiency, and productivity. On the other hand, if your company operates in the B2C space, your target audience will be individual consumers. The marketing strategy should focus on the benefits and value that your product or service can provide to the end user.

User Experience and Engagement

Regardless of whether your company is B2B or B2C, the user experience and engagement of your product or service is crucial in identifying your target audience. A positive user experience can lead to increased engagement and loyalty, while a negative experience can lead to churn and negative reviews. When identifying your target audience, consider the demographics, behaviors, and pain points of your current users and potential customers. This information can be gathered through customer feedback, surveys, and market research.

In summary, identifying the target audience is a crucial step when interviewing a new fintech SEO agency. Consider whether your company is B2B or B2C and the user experience and engagement of your product or service when creating a tailored marketing strategy. By doing so, you can ensure that your marketing efforts are effective in reaching and engaging your target audience.

Questions to Ask:

  • How do you identify and target the specific audience for fintech content?
  • How do you differentiate your B2B marketing strategies from B2C when targeting audiences in the fintech sector?
  • Can you share experiences of successfully generating leads for both B2B and B2C fintech businesses?
  • How do you integrate UX design principles into fintech websites to enhance user experience?
  • How do you implement personalization strategies to enhance user engagement on fintech websites?

Link Building and Digital PR

When interviewing a new fintech SEO agency, it’s important to understand their approach to link building and digital PR. These two strategies are essential for improving a website’s search engine ranking and driving traffic to the site.

Acquiring High-Quality Backlinks

One of the most important aspects of link building is acquiring high-quality backlinks from reputable websites. A good fintech SEO agency will have a plan in place for acquiring these backlinks, which may include:

  • Guest blogging on relevant websites
  • Creating high-quality content that other websites will want to link to
  • Building relationships with influencers and thought leaders in the industry

It’s important to note that acquiring backlinks should always be done in a natural and ethical way. Black hat SEO tactics like buying links or using link farms can result in severe penalties from search engines.

Leveraging Media and Influencers

Digital PR is another important aspect of a successful fintech SEO strategy. This involves leveraging media and influencers to gain exposure for your brand and build backlinks to your website.

A good fintech SEO agency will have experience working with journalists and influencers in the industry to get your brand mentioned in relevant publications and websites. They may also have relationships with bloggers and social media influencers who can help promote your brand and drive traffic to your website.

Overall, link building and digital PR are essential components of a successful fintech SEO strategy. When interviewing a new agency, it’s important to ask about their approach to these strategies and ensure that they have a proven track record of success.

Questions to Ask:

  • What strategies do you use to ensure the acquired backlinks are relevant and authoritative?
  • How do you integrate content marketing into your link-building strategies for fintech SEO?
  • How do you approach media outreach for fintech clients to secure media coverage and mentions?
  • How do you identify and select influencers relevant to the fintech sector for collaboration?

Competitor Analysis and Market Positioning

When interviewing a new fintech SEO agency, it’s important to understand their approach to competitor analysis and market positioning. This section will cover two key aspects of this process: benchmarking against competitors and identifying unique selling propositions.

Benchmarking Against Competitors

One of the first steps in competitor analysis is to identify who the key players are in the market. This includes both direct competitors and indirect competitors. The agency should conduct thorough research to determine who these competitors are and what their strengths and weaknesses are.

Once the competitors have been identified, the agency should benchmark the client’s website against these competitors. This involves analyzing various metrics such as keyword rankings, backlinks, and website traffic. By comparing the client’s website to its competitors, the agency can identify areas where improvements can be made.

Identifying Unique Selling Propositions

Another important aspect of market positioning is identifying the client’s unique selling propositions (USPs). These are the features or benefits that differentiate the client from its competitors. The agency should work with the client to identify what these USPs are and how they can be leveraged in the SEO strategy.

Overall, a thorough competitor analysis and market positioning strategy is critical for the success of any SEO campaign. By working with a fintech SEO agency that has a strong understanding of these concepts, clients can position themselves for long-term success in their market.

Questions to Ask:

  • How do you go about identifying both direct and indirect competitors in the fintech market for a client?
  • What key metrics do you prioritize when benchmarking a client’s website against its competitors?
  • How do you collaborate with fintech clients to identify and define their unique selling propositions (USPs)?
  • Once USPs are identified, how do you integrate them into the overall SEO strategy to differentiate the client in the market?

Performance Metrics and ROI

When interviewing a new fintech SEO agency, it is important to discuss performance metrics and ROI. This will help you understand how the agency measures success and how they can help you achieve your goals.

Tracking Organic Traffic and Rankings

One of the most important metrics to track is organic traffic. This refers to the number of visitors who come to your website through search engine results. By tracking organic traffic, you can see how your SEO efforts are impacting your website’s visibility.

In addition to organic traffic, it is also important to track rankings. This refers to where your website appears in search engine results for specific keywords. By tracking rankings, you can see how your SEO efforts are impacting your website’s visibility for specific keywords.

A good fintech SEO agency should provide regular reports on organic traffic and rankings. They should also be able to explain any changes and provide recommendations for improvement.

Calculating Conversion Rates

Another important metric to track is conversion rates. This refers to the percentage of visitors who take a desired action on your website, such as filling out a form or making a purchase. By tracking conversion rates, you can see how your website is performing in terms of generating leads or sales.

A good fintech SEO agency should be able to help you improve your conversion rates by optimizing your website’s design and content. They should also be able to provide regular reports on conversion rates and recommend strategies for improvement.

When discussing performance metrics and ROI with a fintech SEO agency, it is important to ask about their approach to tracking and reporting. A good agency should be transparent about their methods and provide clear, actionable insights.

Questions to Ask:

  • Can you share examples of strategies used to improve organic visibility in a competitive fintech landscape?
  • How do you stay informed about search engine algorithm changes and adjust strategies to minimize potential negative impacts on organic traffic?
  • What strategies do you employ to optimize conversion rates for fintech clients, considering the unique challenges of the industry?
  • How do you foster a culture of continuous improvement in terms of optimizing conversion rates for fintech clients?

Regulatory Compliance

When selecting a new fintech SEO agency, regulatory compliance and trust factors should be a top priority. In the fintech sector, regulations are constantly evolving, and it is crucial to work with an agency that stays up-to-date with the latest changes.

Understanding YMYL and Fintech Regulations

Fintech companies are subject to a range of regulations, including those related to financial services, data protection, and consumer protection. It is important to work with an SEO agency that is familiar with these regulations and can help ensure compliance. Google also has specific guidelines for websites that fall under the “Your Money or Your Life” (YMYL) category, which includes websites that provide financial advice or services. These guidelines require a higher level of expertise, authoritativeness, and trustworthiness (E-A-T) for websites in this category.

Ensuring Website Security

Ensuring website security is essential for any fintech company. One important aspect of website security is SSL (Secure Sockets Layer) encryption. This technology encrypts data as it travels between the user’s browser and the website’s server, making it more difficult for hackers to intercept and steal the data.

In summary, regulatory compliance is crucial when selecting a new fintech SEO agency. It is important to work with an agency that is familiar with YMYL and fintech regulations and can help ensure compliance. Additionally, website security is essential for protecting customers’ sensitive financial information. By asking the right questions and evaluating a potential agency’s experience and expertise, fintech companies can find an SEO partner they can trust.

Questions to Ask:

  • How do you stay informed about the latest regulatory changes affecting the fintech industry, including those related to financial services, data protection, and consumer protection?
  • How does your agency ensure compliance with Google’s guidelines for E-A-T?
  • Given the sensitivity of financial information, what additional measures does your agency take to ensure the protection of customer data beyond SSL encryption?
  • What industry standards and best practices does your agency follow to ensure website security for fintech clients?

Content Creation for Fintech

When it comes to hiring a new fintech SEO agency, content creation should be a top priority. Creating engaging content is essential for attracting and retaining customers, building brand awareness, and establishing your company as a thought leader in the industry.

Developing Engaging Blog Posts

One of the most effective ways to create engaging content is through blog posts. A good fintech SEO agency should be able to develop blog posts that are informative, engaging, and visually appealing. They should be able to conduct thorough research on the latest fintech trends and developments to create content that is relevant and up-to-date.

In addition, the agency should be able to optimize the blog posts for search engines by including relevant keywords, meta descriptions, and tags. This will help to increase the visibility of the blog posts and attract more traffic to your website.

Utilizing Videos and Infographics

Another effective way to create engaging content is through the use of videos and infographics. Videos and infographics are visually appealing and can help to convey complex information in a simple and easy-to-understand manner.

A good fintech SEO agency should be able to create high-quality videos and infographics that are relevant to your target audience. They should be able to conduct thorough research on the latest fintech trends and developments to create content that is informative and engaging.

Questions to Ask:

  • How does your agency perceive the role of content creation within the broader fintech SEO strategy, and how does it contribute to achieving SEO goals?
  • Can you provide examples of successful blog posts where your agency demonstrated a deep understanding of emerging fintech trends?
  • How does your agency measure the quality and engagement of blog posts, and what metrics are considered when assessing the success of content creation?
  • Can you showcase examples of videos and infographics created by your agency that received positive feedback and engagement from the target audience?

Finalizing the SEO Agency Partnership

Once a fintech company has gone through the process of researching, interviewing, and selecting an SEO agency, it’s time to finalize the partnership. This stage is crucial because it sets the tone for the entire partnership and ensures that both parties are on the same page. Here are some key considerations when finalizing the SEO agency partnership.

Setting Clear SEO Goals

Before finalizing the partnership, it’s important for the fintech company to set clear SEO goals. These goals should be specific, measurable, achievable, relevant, and time-bound (SMART). The SEO agency should be able to align their strategy and tactics with these goals. Goals can include increasing website traffic, improving search engine rankings, generating leads, or increasing brand awareness. By setting clear goals, both parties can work towards a common objective and measure success.

Discussing Expectations and Deliverables

Another important consideration when finalizing the partnership is discussing expectations and deliverables. The fintech company should clearly communicate what they expect from the SEO agency in terms of deliverables, timelines, and communication. This can include regular reporting, updates on progress, and feedback. The SEO agency should also be transparent about what they can deliver and when. This can include a detailed scope of work, timelines, and milestones. By discussing expectations and deliverables upfront, both parties can avoid misunderstandings and ensure a successful partnership.

Overall, finalizing the SEO agency partnership is a critical step in the process. By setting clear SEO goals and discussing expectations and deliverables, the fintech company can ensure that they are working with an agency that aligns with their objectives and can deliver results.

Choosing Your Ideal Fintech SEO Partner

Interviewing a fintech SEO agency is a strategic process that involves delving into various critical aspects of their expertise and approach. From evaluating their understanding of regulatory compliance to assessing content creation strategies, the thoroughness of the interview is essential.

By employing a comprehensive interview approach that covers these facets, businesses seeking a fintech SEO agency can make informed decisions, ensuring a partnership that not only meets but exceeds their unique digital marketing needs.