Verizon Refund for Verizon Customers

Thu, May 3, 2012, by Lynn Proctor

Web Talk

Verizon enclosed a statement in this month’s bill, called "Class Action Settlement Notice." The refund is for third party billing, which was not allowed by law. If you are a Verizon customer, you may be eligible for at least $40. For others, it could mean hundreds of dollars in refunds.

This month’s Verizon bill brought good news. There is a lawsuit against Verizon for doing third party billing, when it was not allowed by law. This lawsuit can mean anywhere fro $40 to hundreds of dollars for Verizon customers who were over-billed for LAND LINE phones for any period over the past seven years. 

The enclosure is bright yellow, and is worth reading. If you are a Verizon customer, but do not file the claims form, you will not receive your refund, according to this statement.

So many people, including me, do not read inserts in their utility bills and other bills, as they usually contain unwanted solicitations for other or similar products. It was a fluke that I looked at the enclosure. 

I have received several refunds from various class action lawsuits over the last ten years. Medication, insurance, utilities, and OTC products are a few of the lawsuits that have produced settlements for their customers. I will not be so bold as to say they were a lot of money. I remember one that was a dollar and something, but the insurance refunds (2) combined were almost $40.

Here is an excerpt from the settlement statement I received from Verizon: “Submit a Claim Form: This is the only way to get a payment. You have the right as a member of the Settlement Class to apply for (1) a Flat Payment Claim for $40, or (2) a Full Payment Claim for the full amount (i.e., 100%) of all unauthorized Third-Party Charges you paid between April 27, 2005 and February 28, 2012. To obtain a Claim Form, visit or call 1-877-772-6219 or email”

Again, if you do nothing, you will receive nothing. So many people, elderly or those just not paying attention will receive nothing because they failed to read this notice. I believe it should have been sent under separate cover, with the purpose clearly stated on the envelope. Otherwise, thousands will be cheated out of their entitlement. This is probably a great way to minimize payout for a corporation.

Update: I called the Verizon number, as I have had a Verizon land line for years. They will do the process by automatic menu options for securing a claims form. The offer ends in November of this year. If you don’t have your enclosure, or have thrown it away, they will send you another explanation in the claim form envelope, according to the taped message. It is easy to navigate.

Because it is for land lines only, please ignore the picture on this article. I could not switch it, and it’s misleading. Best luck.

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13 Comments For This Post
  1. momofplenty Says:

    A very good share indeed.

  2. Margaret Boseroy Says:

    That is kind of sneaky of them. Great of you to bring it to our attention. Thanks!

  3. jennifer eiffel01 Says:

    Thank you so much! We have Verizon and they have been charging us $25-30 dollars more than they said they were going to charge us.

  4. Kharla Jolly Says:

    We have service with Verizon and aren’t happy with their dealings at all! I hope they get straightened out, for sure.

  5. Steve Pichcuskie Says:

    It gives you the website to get youre refund form { s } , but the website still is not finished?, states will be ready in ” march 2012 “, we are getting well into May here ? ” Really now, how long does it take to build a website so we can all get the proper forms for our refunds ?. I for one would like to be able to get my paperwork for my refund of a few years!!!…..

  6. Lynn Proctor Says:

    I tried to send you a direct note, but could not find you on the Triond list for some reason. I mentioned the phone number and used it myself because I don’t have a printer. They will mail it to you. I have not received mine yet. I would never think they were “dragging their feet” in order to minimize the amount of claims. : )
    If I don’t get my form in another week, I am going to call them again, and let them know I am not happy with their responses. Maybe they are just hoping we will forget about it by November.

  7. Mollie Skilss Says:

    Thanks for the information!~~~Mollie

  8. Patricia Davidson Says:

    I’m trying to get to the site where I can request a summary of all Third-Party charges. went to and it says the site is under construction and has not been built yet..
    How can I continue if I can’t get that information?

  9. Lynn Proctor Says:

    I called the phone number in this article to get a form that must be filled out. I have not gotten it yet. When the number is called, an automated service will give you a menu to select from. I am not sure that the customer is the one who is responsible for figuring out who billed, how much was billed, what qualifies and what doesn’t. I hope that it is much simpler than that. If Verizon illegally billed for third parties, it is up to them to comb through their billings and do it themselves. That is my wish, anyway. So, get the form by calling the number. This thing is good till November, so I expect they think they have time.

  10. Yolande D. Says:

    Thank to the person who cought them because i am always disputing my bill while they put me through all the operators verizon has because no one wants to answer any questions. God is not sleeping…

  11. Yolande D. Says:

    Hi guys the form is online….after my first comment I went back online at…..

  12. wanda Says:

    thanks glad to know

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