Have you ever been frustrated with the verification codes now required to do just about everything on the internet?
We live in a world of automation. Have you ever gone to a site and had to enter one of those verification codes? You have to do this to prove you’re human and not some automated bot. I wonder what the bots have to do to get past this page?
I am beginning to get really frustrated with these verification codes. The letters are at different angles, different sizes, with stuff running through them etc. Unfortunately a lot of letters look the same whether they are upper or lower case. Like these letters Ww, Yy, Uu, Oo, Pp, Ss, Zz, Xx, Cc, Vv. When the letters are all different sizes how are you supposed to tell the difference between C and c or O and o?
It is really frustrating to fill out all your information on the form, fill in the code, hit submit and have the next page tell you the code was wrong. You then have to go back and fill in all the information again just because you thought c was C. Now it turns out you made another mistake. It wasn’t an X it was an x. Please start all over again.
This is the point I usually close the page. I am not going to fill out my information several times and waste an hour of my time just to get their free newsletter in my inbox.
I wonder what the bots have to do? Does it frustrate them as much as it frustrates us? Verification codes should use either upper case OR lower case letters NOT BOTH?